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Aroma Space

Privacy Policy

At Aroma Coworking & Community Space (“Aroma”, “we”, “our”, “us”), we’re committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, book a workspace, attend our events, or interact with us in any way.

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1. Information We Collect

We may collect and process the following types of personal data:

When you book a workspace or contact us:

  • Name

  • Email address

  • Phone number

  • Payment details (processed securely via our booking partner)

  • Company or organisation (if applicable)

When you browse our website:

  • IP address

  • Browser type and version

  • Pages visited and time spent on site

  • Cookies and similar tracking technologies (see Section 6)

When you subscribe to our newsletter or sign up for events:

  • Email address

  • Name (optional)

  • Preferences or interests (if provided)

2. How We Use Your Information

We use your data to:

  • Manage workspace bookings and send confirmations

  • Communicate with you about your bookings or enquiries

  • Send occasional updates, offers, and event info (only if you opt in)

  • Improve our website and services through analytics

  • Comply with legal or regulatory obligations

3. Sharing Your Data

We only share your information when necessary and only with:

  • Trusted service providers (e.g., booking platforms, email services)

  • Payment processors (for secure transactions)

  • Legal or regulatory authorities if required by law

We never sell your data to third parties.

4. Data Storage and Security

Your personal data is stored securely and only for as long as necessary. We use industry-standard measures to protect your information from unauthorised access, disclosure, or misuse.

5. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated information

  • Request deletion of your data

  • Withdraw consent (e.g. unsubscribe from marketing emails)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at: info@aromaspace.co.uk

6. Cookies

Our website uses cookies to enhance your browsing experience. These help us understand how visitors use our site and allow us to improve our content and services. You can control or disable cookies via your browser settings.

7. Third-Party Links

Our website may link to other sites. We’re not responsible for the privacy practices of those sites. Please review their privacy policies before sharing any data.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date at the top.

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